Privacy policy

Last updated: 2026-11-10

This policy explains what CRM stores and why.

What we store: your account (name, email), your workspace settings, and the customer data your team enters or receives through connected channels (contacts, conversations, bookings, files).

Where: each workspace has its own database. Data is hosted on Amazon Web Services and MongoDB Atlas in the European Union (Frankfurt), encrypted in transit and at rest.

How it is used: only to run your workspace — sending and receiving your messages, reminders and reports. We do not sell data. Optional AI features send the relevant message text to the AI provider you enable.

Your rights: ask us to export or delete your workspace data at any time by replying to any email from us.